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Terms of Service

Last Updated: July 1, 2026

Welcome to Struggle Streamer! These Terms of Service (“Terms”) govern your use of our website, strugglestreamer.shop (the “Site”), and your purchase of merchandise from us. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully before making any purchase.

If you do not agree with these Terms, you must not use our Site or purchase our products.

1. General Conditions

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Site.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or our products without express written permission from us.

  • We reserve the right to update, change, or replace any part of these Terms by posting updates on our Site. It is your responsibility to check this page periodically for changes. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. Products and Pricing

  • Product Descriptions: We strive to display our merchandise as accurately as possible. However, we do not warrant that product descriptions, images, colors, or other content on the Site are accurate, complete, reliable, current, or error-free. Slight variations in color may occur due to different screen displays.

  • Pricing: All prices listed on our Site are in USD and are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without prior notice.

  • Typographical Errors: In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error, we reserve the right to refuse or cancel any orders placed for that product, whether or not the order has been confirmed and/or payment has been processed. If your payment has been processed and we cancel your order, we will issue a full refund.

3. Orders and Payment

  • Order Acceptance: When you place an order, you will receive an order confirmation email. This email is an acknowledgment that we have received your order, not an acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, payment authorization, or suspicion of fraudulent activity.

  • Payment Methods: We accept payments through our secure third-party payment gateways (e.g., PayPal, Stripe). By providing payment information, you represent and warrant that you are authorized to use the payment method provided. We do not store your full credit card details on our servers.

  • Order Cancellations: You may cancel your order within 12 hours of placing it by contacting us at support@strugglestreamer.shop. After this period, your order may have entered the fulfillment process and cannot be canceled.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed and shipped within 5 business days of order confirmation. Processing times may vary during peak seasons or promotional events.

  • Shipping Costs: Shipping costs are calculated at checkout based on the shipping method selected and the destination address.

  • Delivery Estimates: Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

  • Risk of Loss: Once your order is handed over to the shipping carrier, the risk of loss and title for the merchandise passes to you. We are not responsible for lost, stolen, or delayed packages after they have been shipped.

5. Returns, Refunds, and Exchanges

We want you to love your merch! However, if you are not completely satisfied, we offer the following policy:

  • Eligibility: Items may be returned within 30 days of the delivery date. Returned items must be unused, unworn, and in their original packaging with all tags attached.

  • Non-Returnable Items: Certain items are non-returnable, including:

    • Custom or personalized items

    • Items marked as “Final Sale”

    • Gift cards

  • Return Process: To initiate a return, please contact us at support@strugglestreamer.shop with your order number and reason for return. We will provide you with a return shipping address and instructions.

  • Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item or defective product). We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

  • Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card issuer may have additional processing times.

  • Exchanges: If you need to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

6. Defective or Damaged Items

We take quality seriously. If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at support@strugglestreamer.shop. Please include your order number, a description of the issue, and clear photos of the defect or damage. We will review the issue and arrange for a replacement or refund at no cost to you.

7. Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, product designs, and software, is the intellectual property of Struggle Streamer or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our Site without our prior written consent.

8. User-Generated Content

By submitting reviews, comments, photos, or other content to our Site, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and publish that content in any media. You represent that you own or have the necessary rights to any content you submit and that such content does not violate the rights of any third party.

9. Disclaimer of Warranties

  • Our Site and all products and services provided through it are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.

  • To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • We do not warrant that our Site will be uninterrupted, secure, or error-free, or that any defects will be corrected.

10. Limitation of Liability

  • To the maximum extent permitted by applicable law, Struggle Streamer and its owners, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from or relating to your use of our Site or our products.

  • Our total liability to you for any claim arising out of or relating to these Terms or your purchase of our products shall not exceed the total amount paid by you for the specific product(s) giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Struggle Streamer and its affiliates, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms or your violation of any law or the rights of a third party.

12. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of such websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

13. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of South Carolina, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of Greenville, South Carolina.

14. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Struggle Streamer regarding your use of our Site and purchase of our products, superseding any prior agreements or understandings.

16. Contact Us

If you have any questions, concerns, or comments regarding these Terms of Service, please contact us at:

Struggle Streamer
Email: support@strugglestreamer.shop